AdsPog CRM

Every customer, one profile, the full history.

Purchases at the till, stamps, points, reservations and requests are collected in one profile automatically. Build segments, track sales and message the right customer at the right time.

CRM customer profile: purchases, stamps, points and notes in one timeline
The sales board on a phone

Customers

One profile per customer

Profiles are created on the first purchase, card scan or QR join. Import your existing base from CSV — duplicates are merged by phone or email.

  • Purchases, stamps, points and offers in one timeline
  • Tags, notes and an owner on your team
  • Contact export is owner-only and logged
CRM customer profile: purchases, stamps, points and notes in one timeline

Segments

See who comes back — and who’s drifting away

Prebuilt segments update every day. Build dynamic segments with your own rules and see customer groups on an RFM grid.

NewRegularLapsedHigh valueNear rewardClaimed, not used
  • RFM: champions, loyal, at risk
  • Preview a segment’s size before saving
RFM analysis: customer groups by recency and frequency

Sales

Sales pipeline and tasks

Track corporate orders, events and large deals on a Kanban board. The next step, amount and owner are always in view.

  • Your own stages: New → Contacted → Proposal → Decision
  • Overdue tasks and reminders
  • A reason is required when a deal is lost
Sales pipeline: deals on a Kanban board

Service

Reservations and requests in one place

Customers book a table or a service and send complaints or suggestions from the app. You change the status, assign an owner and watch the SLA.

  • Day and week views per branch
  • Internal notes are never shown to the customer
  • Alerts for overdue requests
Requests inbox: complaints and suggestions with owner, status and SLA

Messaging & automation

Only to people who opted in, only when it matters.

Business messages go to the in-app inbox and as push notifications. Consent, quiet hours and frequency caps are applied automatically.

Broadcasts

Message a segment — with exact numbers before you send

Write messages from templates with variables ({first_name}, {points}, {stamps_left}). Before sending you see how many people it reaches and who is excluded and why.

  • Push: at most 1 a day and 3 a week per customer
  • Sends during quiet hours move to the morning
  • Customers can mute a business any time
Broadcast estimate: how many customers it reaches after consent and frequency caps

Automation

Event → conditions → action

Turn on ready-made recipes or build your own. Every run is logged; skipped ones are recorded with a reason.

Thanks after first purchaseNear-reward reminderWin-back after N daysCode expiringNew request → assignStale deal → task
Automations: ready-made recipes and active rules

Inbox

Customers can reply

Messages land in a separate “Businesses” tab in the app. Customer replies show up in the panel as a conversation.

  • Report: sent, delivered, opened, clicked, replied
  • Email, SMS and WhatsApp consents are recorded now; sending comes next
Messages: conversations with businesses
A business conversation with the customer’s reply

Roles

Everyone on your team sees only what they need.

Permissions are enforced on the server. Exports, refunds, balance adjustments, deletions, role and billing changes go to the audit log.

Roles and permissions
RoleWhat they can doCustomer contacts
OwnerEverything, including billing, team and contact export
ManagerEverything except billing, team management and deletions
MarketingCampaigns, loyalty, broadcasts, reports; view CRM—
SalesEdit CRM, deals, reports
SupportRequests, reservations; view CRM
AnalystReports and view CRM—
ViewerRead-only—
CashierThe till only: card, codes, stamps, points—

CRM Pro and loyalty plans

CRM features come with every plan — plans differ by the number of team and cashier seats. CRM Pro is for bigger teams.

Loyalty Start

Loyalty with the card, stamps and till — per branch.

149 AZN/ branch / mo
  • 3 cashier seats
  • 2 team seats
  • AdsPog card, stamps, business points and offers
  • Web till and customer base (CRM)
  • 14-day free trial
Request a trial

CRM Pro

For larger teams working with customers.

299 AZN/ mo
  • 15 team seats
  • Segments, RFM, sales pipeline and tasks
  • Reservations, requests, messages and automations
  • 14-day free trial
Request a trial

A team seat is a person working in the panel (owner included); cashiers are counted separately. All plans and FAQs are on the pricing page. Prices may change.

FAQ

Questions and answers

Can I use the CRM without loyalty?
Yes. The customer base comes with every plan; for bigger teams CRM Pro is a separate plan: 299 AZN/mo, 15 team seats, 14-day free trial.
Can I bring my existing customer list?
Yes, from a CSV file (UTF-8, comma or semicolon). Save your Excel sheet as CSV and map the columns in the panel.
Can I send SMS or WhatsApp?
Right now messages go in-app and by push. Email, SMS and WhatsApp consents are already recorded; those channels arrive with upcoming integrations.
Can my staff see customer contacts?
Only roles with permission: owner, manager, sales and support. Analysts, marketing, viewers and cashiers don’t see contacts.

Get started

Start measuring your street ads.

In a short demo we’ll show the setup that fits your business — ads, loyalty, CRM or all three.